Privacy Policy
Last updated: March 8, 2026
1. Introduction
Claraud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website claraud.com and use our AI-powered audit services.
2. Data We Collect
- Business Information: Website URLs, business names, and public profile data (Google Business Profile, social media links).
- Contact Data: Your email address when you request a full report or sign up for our newsletter.
- Scan Results: Data generated during the audit process, including performance metrics and SEO analysis.
- Usage Data: Information on how you interact with our site, collected via PostHog analytics.
- Cookies: We use PostHog analytics cookies to understand how you use our service.
3. How We Use Your Data
We use the collected data to:
- Generate and provide your AI business audit reports.
- Communicate with you regarding your reports and our services.
- Improve our audit engine and website performance.
- Ensure compliance with our terms of service and legal obligations.
4. Third-Party Services
We share data with the following essential providers to deliver our service:
- Google Cloud & Vertex AI: For hosting and running our AI analysis.
- PostHog: For analyzing website traffic and user behavior.
- Resend: For sending email reports and notifications.
- Stripe: For processing payments on paid tiers.
5. Data Retention
Audit reports are stored for a period of 1 year to allow you to track your progress over time. Personal contact data is stored until you request its deletion. You may request data deletion at any time by emailing privacy@claraud.com.
6. Legal Compliance
GDPR (Europe): We respect all rights granted under the General Data Protection Regulation, including the right to access, rectify, and erase your personal data.
PIPEDA (Canada): As a Canadian-based company, we comply with the Personal Information Protection and Electronic Documents Act.
7. Contact Us
For any questions regarding this policy or to make a data request, please contact us at:
Email: privacy@claraud.com